Customer Experience Reliever
FeaturedRole Purpose - The Customer Experience Reliever will support frontline service delivery by serving as the first point of contact for patients and visitors. The role requires professio...
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Role Purpose - The Customer Experience Reliever will support frontline service delivery by serving as the first point of contact for patients and visitors. The role requires professio...
Job Purpose: - Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. - The purpose of this role is to provide 2...
In this role, you would be responsible for: - Coordinating insurance issuance — including sticker generation and DMVIC documentation — and proactively managing policy renewals and cus...
Qualifications & Requirements - Excellent communication skills - A customer-focused attitude - Computer literacy - Strong attention to detail
Key Responsibilities - Action work queues and daily collection portfolios to ensure accounts remain within healthy policy limits. - Contact defaulting customers to negotiate constru...
Purpose of Role - Ensure the business is externally attentive to the operating environment, customer/retail and consumer/shopper needs and evolution. Top Accountabilities: - Data A...
Job Description - iSON Xperiences Kenya Ltd is seeking motivated, results-oriented and customer-focused individuals to join our team as telesales Agent. The successful candidates will...
In this role, you would be responsible for: - Coordinating insurance issuance — including sticker generation and DMVIC documentation — and proactively managing policy renewals and cus...
Qualifications & Requirements - Excellent communication skills - A customer-focused attitude - Computer literacy - Strong attention to detail
Key Responsibilities - Action work queues and daily collection portfolios to ensure accounts remain within healthy policy limits. - Contact defaulting customers to negotiate constru...
We are currently looking for Customer Service Representatives (CSR) based in Nairobi, Kenya, with a minimum of 1 year of customer service experience. - At least 1 year of customer ser...
About the role - As a Client Success Analyst, you’ll be the main point of contact for a portfolio of healthcare clients. You’ll onboard them, train their teams, and make sure they get...
Key Responsibilities: - Manage all early and middle debt collection in a call center. - Manage team resources to ensure that all operational KPIs are met and required activities for...
What you will do: - Contact customers to negotiate and establish mutual beneficial repayment schedules and terms. - Process and organize debt collection correspondence and related d...
What you will do: - Organize and coordinate work tasks to ensure efficient operations. - Ensure full compliance with ethical standards, company policies, and procedures. - Maintai...
We are seeking a highly organized, resourceful, and dependable Scheduler to provide after-hours support and ensure continuity of care for clients, families, and caregivers. As the prim...
About the Role & Project - As a Call Centre Agent for the Human-Wildlife Conflict Management System (HWCMS), operating within the National Command Centre, you will play a crucial role...
RESPONSIBILITIES - Handle customer calls, WhatsApp messages, and SMS inquiries regarding installment plans, deposits, repayment schedules, and complaints. - Send repayment reminders...
Key Responsibilities - Manage outbound and inbound collections calls - Negotiate payment plans with borrowers - Maintain accurate records and meet collections targets - Ensure f...
Job Description - iSON Xperiences Kenya Ltd is seeking motivated, results-oriented and customer-focused individuals to join our team as telesales Agent. The successful candidates will...
About the role: The Customer Service Intern will be based at a Regional Service Centre and will serve as the first point of contact for customers seeking aftersales assistance, includi...
We are currently looking for Customer Service Representatives (CSR) based in Nairobi, Kenya, with a minimum of 1 year of customer service experience. - At least 1 year of customer ser...
Key Responsibilities: - Manage all early and middle debt collection in a call center. - Manage team resources to ensure that all operational KPIs are met and required activities for...
What you will do: - Contact customers to negotiate and establish mutual beneficial repayment schedules and terms. - Process and organize debt collection correspondence and related d...
What you will do: - Organize and coordinate work tasks to ensure efficient operations. - Ensure full compliance with ethical standards, company policies, and procedures. - Maintai...