Job Purpose The Officer, Banking Services provides efficient and effective, high-quality services, in line with laid down procedures and guidelines to achieve the Bank’s mandate and strategic objectives. This involves performing the following Banking and Financial Markets functions at the Branch/Centre: Accounts Management, Banking Services, Mandates, Clearing Operations, Transfers, Government Pay
Job Purpose The Senior Officer, Digital Channels role is to provide efficient and effective high-quality Government Payments services, in line with laid down procedures and guidelines in order to contribute as appropriate to the performance of the Bank’s objective of banker to the Government, commercial banks and public entities. Key Duties and Responsibilities Strategic Responsibilities Contribut
Job Purpose The Senior Manager, Client Onboarding and Account Services role is to ensure provision of efficient and effective high-quality services, in line with laid down procedures and guidelines to contribute as appropriate to the performance of the Bank’s objective of banker to Government, financial institutions and public entities. Key Duties and Responsibilities Strategic Responsibilities Co
Job Purpose The role holder is responsible for implementing and overseeing the supervisory framework for licensed Virtual Asset Service Providers (VASPs). This includes conducting risk-based supervision, monitoring compliance, investigating potential breaches including contributing to policy development. The position holder is responsible for assessment of the implementation of prudential and mark
Job Purpose The role holder facilitates smooth operations of the KEPSS RTGS, SWIFT and the regional payment systems interfaced to KEPSS and monitoring of the customer helpdesk to ensure good customer service, to ensure continued availability of efficient, reliable and secure payment systems. Key Duties and Responsibilities Technical and Operational Responsibilities Administer the payment system(s)
Job Purpose The role holder facilitates smooth operations of the KEPSS RTGS, SWIFT and the regional payment systems interfaced to KEPSS and monitoring of the customer helpdesk to ensure good customer service, to ensure continued availability of efficient, reliable and secure payment systems. Key Duties and Responsibilities Technical and Operational Responsibilities Administer the payment system(s)
Job Purpose The role holder assists the Head of Regional Payments and Office Administration in overseeing the implementation of regional payments initiatives to achieve integration of regional payment systems, coordinate the development and implementation of NPS strategic plan, NPS budget, and the general administration of NPS office, in support of the overall Bank’s mandate. Key Duties and Respon
Job Purpose The role of this job is to facilitate and ensure efficient and effective reconciliation of Banking Services accounts in line with the guidelines from Enterprise Risk Management Division. The job holder will also oversee the formulation and implementation of the Banking Services Strategy and associated budgets. Key Duties and Responsibilities Technical and Operational Responsibilities P
Job Purpose The Senior Officer, Banking Services provides efficient and effective, high-quality services, in line with laid down procedures and guidelines to achieve the Bank’s mandate and strategic objectives. This involves performing the following Banking and Financial Markets functions at the Branch: Accounts Management, Banking Services, Mandates, Clearing Operations, Transfers, Government Pay
JOB PURPOSE The jobholder will Coordinate with the Head – Branches in implementing and carrying out bank policy and procedures with respect to overall operations of branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer servic
Qualifications : Bachelor's degree in Accounting, Sales and Marketing, Finance, Business Administration, Economics, or a related field. Professional Certifications (preferred) - Certified Public Accountant (CPA), Sales. At least 3-5 years' experience in Digital Banking, Transactional banking, and Digital Channels Sales in the Banking Industry. Understanding of regulatory requirements and framework
THE PURPOSE OF THE ROLE As Senior Manager, Customer Experience reporting to the COO, you will own the end-to-end customer experience strategy and be the Bank’s chief advocate for the customer. You will translate customer insights into action, embed service excellence as a way of working, and ensure a consistent, differentiated, and seamless omni-channel experience. Your leadership will directly in