In this role, you would be responsible for: Team Leadership - Supervising, mentoring, and guiding Care Centre and Refurb Team Leads and repair technicians - Ensuring teams have the resources, tools, and support needed to perform their duties efficiently and effectively - Conducting training sessions to improve technical skills and keep teams updated on new repair techniques, tools, and be
Are you a people person who can build strong client relationships AND get results? Do you have the confidence to engage clients, resolve concerns, follow up on outstanding payments and turn commitments into actual collections? Then this opportunity is for you! Ayaz Properties Limited is looking for a results-driven Customer Relations Officer to join our team and take ownership of client relation
About the Role As an Eligibility Representative, you will play a critical role in ensuring members have timely access to the healthcare benefits and services they need. Acting as a key point of contact for clients, customers, and internal stakeholders, you will manage eligibility administration, maintain accurate member records, and provide outstanding service through phone and email interactions
Job Description Janta Kenya is looking for a confident, energetic and target-driven Telesales / Inside Sales Executive to join our team. The role will involve: - Handling sales calls, WhatsApp enquiries and emails - Conducting online sales meetings - Following up leads, quotations and proposals - Qualifying prospects and identifying client needs - Selling Janta’s recruitment, HR, b
Job Ref. No. JLIL431 Role Purpose The CRM Expert’s role is to ensure optimal availability, configuration, and utilization of Jubilee Insurance system applications in a manner that meets the internal customers’ requirements, creates efficient and business supporting solutions whilst maintaining relationships with vendors, users, and key stakeholders by applying best practice project management pr
Acumen DT Sacco Limited is looking for a competent, customer-focused and results-driven Customer Care Officer to join our team and help us deliver an outstanding member experience. Key Responsibilities - Act as the first point of contact for members, delivering professional and timely service. - Handle member enquiries, complaints and requests across all communication channels. - Advise m
We are looking for a confident and self-motivated individual who is looking for a customer service opportunity. Job Requirements - Bachelors Degree in Communication, Public Relations, Marketing or any related course. - Customer Service experience: 6 months-1 Year would be an added advantage . - Proficient in Microsoft Office. Competencies and Skills Required - Excellent communication a
Position overview - As a Client Success Manager, you will play a key role in supporting the success of Tana’s client partnerships and helping drive client satisfaction and retention. You will work closely with our day-to-day stakeholders at client organisations, acting as the bridge between clients and internal teams, including Recruitment, Training, and Talent Success, to ensure strong alignmen
Overall Responsibility - Support the Customer Experience team in delivering a positive patient experience by assisting with patient engagement, feedback collection, service recovery, customer communication, and monitoring patient experience standards. Key Responsibilities: - Support the delivery of excellent patient and customer experience across the facility. - Welcome, guide, and assist
Overall Responsibility - Support the Customer Experience team in delivering a positive patient experience by assisting with patient engagement, feedback collection, service recovery, customer communication, and monitoring patient experience standards. Key Responsibilities: - Support the delivery of excellent patient and customer experience across the facility. - Welcome, guide, and assist
Overall Responsibility - Support the Customer Experience team in delivering a positive patient experience by assisting with patient engagement, feedback collection, service recovery, customer communication, and monitoring patient experience standards. Key Responsibilities: - Support the delivery of excellent patient and customer experience across the facility. - Welcome, guide, and assist
Overall Responsibility - Support the Customer Experience team in delivering a positive patient experience by assisting with patient engagement, feedback collection, service recovery, customer communication, and monitoring patient experience standards. Key Responsibilities: - Support the delivery of excellent patient and customer experience across the facility. - Welcome, guide, and assist