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Citi
Nairobi, KE
Client Service Officer
Full Time
3 days ago
Job Overview - Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi. - By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economi
Attractive
Tushop
Nairobi, KE
Telesales Agent
Full Time
3 days ago
Your role: Reports to: Strategic Merchant Acquisition Lead - As a Telesales Agent, you'll play a key role in growing Tushop's B2B customer base by reaching out to potential customers, building relationships and creating new sales opportunities. You'll engage businesses over the phone, understand their needs, introduce them to Tushop, and work closely with the Sales team to turn promising conver
Attractive
Moja Expressway Company
Nairobi, KE
Toll Attendant
Full Time
3 days ago
Your Responsibilities - Collect toll payments (cash, credit/debit cards, electronic payments) from drivers. - Issue receipts and provide correct change when necessary. - Verify electronic toll passes and resolve payment discrepancies. - Maintain accurate records of transactions and reconcile cash drawers at the end of each shift. - Provide directions and basic travel information to m
Attractive
Lions Sightfirst Eye Hospital
Nairobi, KE
Customer Care Officer
Full Time
3 days ago
Job Purpose - The Customer Care Officer is responsible for providing professional, compassionate, and timely customer service to patients, caregivers, visitors, and other stakeholders. The role supports a positive patient experience through patient navigation, effective communication, complaint handling, feedback management, and coordination with hospital departments. Requirements Key Duties a
Attractive
Peoplelink Consultants Ltd
Nairobi, KE
Service Desk Coordinator
Full Time
3 days ago
Responsibilities - Prepare accurate commercial quotations for parts, repairs, and replacements based on support team findings, including project-related activities. - Track pending quotations and proactively follow up with clients to secure timely approvals. - Collaborate with the Support Coordinator to keep preventive maintenance (PM) schedules updated and ensure execution on time. - C
Attractive
Kenindia Assurance Company Limited
Nairobi, KE
Marketing Customer Experience Manager
Full Time
3 days ago
JOB PURPOSE The Marketing & Customer Experience Manager is responsible for developing and executing integrated marketing, brand, and customer experience strategies that drive business growth, enhance brand equity, and deliver exceptional customer journeys. The role provides strategic leadership in corporate communications, digital marketing, public relations, and customer engagement, ensuring con
Attractive
Peoplelink Consultants Ltd
Nairobi, KE
Telesales Representative
Full Time
3 days ago
Responsibilities - Install, maintain, and service electronic security systems, including CCTV, Access Control, Barriers, Bollards, Electric Fences, PAVA, BMS, IPBAX, Intercom Gates, and Fire Alarm Systems. - Respond promptly to client support calls, troubleshoot technical issues, and resolve system or application faults within set timelines - Complete job cards for all completed assignment
Attractive
Mediacrest Training College
Nairobi, KE
Call Center and Customer Support Trainer
Full Time
3 days ago
Qualifications: - Diploma/degree in Communications, Business, Public Relations, or a related field. - 3+ years of experience in customer support, call center operations, or quality assurance. - Expert knowledge of customer service principles, techniques, and KPIs. In-depth understanding of CRM software, ticketing systems, and telephony systems. - Excellent communication, interpersonal,
Attractive
Adept Systems
Nairobi, KE
Chinese Accounts Coordinator
Full Time
3 days ago
Description - The Chinese Accounts Coordinator owns the commercial relationship between Savannah Cement 2025 Limited and its Chinese speaking customers, principally the contractors, project offices purchasing cement for infrastructure, housing and civil works in Kenya. - The role provides Mandarin and English interpretation and translation across commercial, technical, contractual and site re
Attractive
AAR Healthcare Kenya
Nairobi, KE
Customer Experience Lead
Full Time
3 days ago
Job Purpose - The Customer Experience Lead is responsible for defining and leading the organization’scustomer and patient experience strategy to ensure seamless, high-quality, and patientcentred service delivery across all touchpoints. - The role champions a customer-first culture, leveraging insights, data, and innovation to enhance satisfaction, loyalty, and trust, while contributing to imp
Attractive
Moko Home + Living
Nairobi, KE
Online Sales Agents
Full Time
3 days ago
Join our B2C Online Sales team and handle customer conversations across WhatsApp, calls, and other messaging platforms while hitting those sales targets. You should have: - At least 1 year of online sales experience - CRM experience - Great communication and sales skills - The ability to juggle multiple chats like a pro - Ability to commute to Mlolongo, Nairobi - Reliable intern
Attractive
Valley Hospital
Nakuru, KE
Customer Experience Manager
Full Time
3 days ago
Key Competencies - Excellent verbal and written communication skills. - Strong leadership, coaching, and team management abilities. - High emotional intelligence, empathy, and professionalism. - Strong problem-solving and conflict resolution skills. - Ability to analyze patient feedback and implement service - improvement strategies. - Strong organizational and decision-making
Attractive
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