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Kenya Trade Network Agency (KenTrade)
Nairobi, KE
Contact Centre Assistant 2 Posts
Full Time
1 month ago
Purpose for the Job Responding to customer requests, queries and complaints through phone calls, emails, social media, web chat and walk-ins. It involves professional handling of customers by providing exceptional customer service in order to fulfil the agency’s mandate. Duties and Responsibilities - Effective management of inbound and outbound enquiries received through telephone calls, e-mai
Attractive
Kenya Trade Network Agency (KenTrade)
Nairobi, KE
Customer Service Assistant
Full Time
1 month ago
Purpose for the job The primary role of the Customer Service Officer will be to respond to a variety of customer requests concerning the Single Window System at the various Border Points. The Customer Service officer will be the first point of contact and will attend to Queries and inquiries via the telephone/ email or site visits. Duties and Responsibilities - Answer incoming enquiries and r
Attractive
Mombo Sacco
Nairobi, KE
Quality Assurance Officer
Full Time, Onsite
1 month ago
ABOUT MOMBO SACCO Mombo Sacco is a fast-growing savings and credit cooperative helping members build financial security through smart savings, affordable loans, and digital money tools. We are building toward Ksh 1 billion in assets by 2030 — and our people are the engine behind that growth. THE ROLE - As a Quality Assurance Officer, you will coach and supervise a team of six front-line staff
Attractive
AA Kenya
Kericho, KE
Customer Experience Advocates-Kericho
Full Time
1 month ago
Job Summary; - Reporting to the Branch Team Leader, the position holder will manage customer relations and interactions through the various channels to ensure customer satisfaction. Key Responsibilities - Deliver exceptional customer service across multiple channels. - Build and maintain strong customer relationships. - Support branch business development initiatives. - Handle custom
Attractive
AA Kenya
Nairobi, KE
Customer Experience Advocates-Ruaraka
Full Time
1 month ago
Job Summary; - Reporting to the Branch Team Leader, the position holder will manage customer relations and interactions through the various channels to ensure customer satisfaction. Key Responsibilities - Deliver exceptional customer service across multiple channels. - Build and maintain strong customer relationships. - Support branch business development initiatives. - Handle custom
Attractive
AA Kenya
Kisii, KE
Customer Experience Advocates-Kabarnet
Full Time
1 month ago
Job Summary; - Reporting to the Branch Team Leader, the position holder will manage customer relations and interactions through the various channels to ensure customer satisfaction. Key Responsibilities - Deliver exceptional customer service across multiple channels. - Build and maintain strong customer relationships. - Support branch business development initiatives. - Handle custom
Attractive
AA Kenya
Muranga, KE
Customer Experience Advocates-Kenol
Full Time
1 month ago
Job Summary; - Reporting to the Branch Team Leader, the position holder will manage customer relations and interactions through the various channels to ensure customer satisfaction. Key Responsibilities - Deliver exceptional customer service across multiple channels. - Build and maintain strong customer relationships. - Support branch business development initiatives. - Handle custom
Attractive
Kenya Homes Properties Ltd
Nairobi, KE
Customer Care Representative
Full Time
1 month ago
Position Overview - The Customer Experience Representative is a frontline role responsible for delivering outstanding service to prospective and existing clients, ensuring their journey with Kenya Homes Properties Ltd is seamless, positive, and rewarding. - This position involves handling client inquiries, supporting the sales team with lead nurturing and follow-ups, and maintaining strong cl
Attractive
Momentum Credit
Nairobi, KE
Team Leader Checkoff Loans
Full Time
2 months ago
Requirements - Prior experience in the checkoff product. - Hands-on sales leadership experience. - Excellent communication and persuasion ability. - Self-driven, target-oriented and disciplined. - High integrity and professionalism. - Ability to lead from the front and close deals when needed What You Will Do - Lead from the front. - Build and maintain a strong referral pipe
Attractive
Cigna
Nairobi, KE
Senior Supervisor Customer Service GHB Europe
Full Time
2 months ago
Role Overview - As a Senior Supervisor – Customer Service, you will lead a team of Supervisors and frontline colleagues to deliver high-quality, customer-centric service across multiple channels. You are accountable for operational performance, team engagement, and continuous improvement, while supporting strategic transformation initiatives and business growth. - You will act as a key operat
Attractive
Influx
Nairobi, KE
Customer Support Agent SaaS and VoIP
Contract, Full Time, Remote
2 months ago
Role Overview - We are looking for Customer Support Agents who are customer-focused, tech-savvy, and passionate about solving problems. In this role, you will be the first point of contact for our product with over 90,000+ business users, providing support exclusively through Chat and Email channels. - The ideal candidate combines strong written communication skills, technical curiosity, and
Attractive
Equity Afia
Nairobi, KE
Customer Experience Officer
Full Time
2 months ago
Qualifications/Requirements - Diploma in Front Office Administration/Business Administration/ Health Records, or an equivalent qualification - At least two (2) years working in a service-oriented industry - Proficiency in computer skills (especially Health Management Information Systems). - Good communication and interpersonal skills. go to method of application »
Attractive
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