Showing 217-227 of 227 job(s)
Show:
Sort by:
Maersk Line
Nairobi, KE
Area Head of Customer Success
1 month ago
KEY RESPONSIBILITIES: Drive Customer Success Partner standardization, ensuring value add to Customers Ensure standard process and system adoption for CSPs. Adhere to offshoring of transactional tasks to OTS as per defined offshoring catalogue, ensuring demarcation between CSPs and OTS. Drive adherence to sales minimum standards for CSPs. Drive Sales Performance and Productivity: Le
Attractive
Maersk Line
Nairobi, KE
Customer Solutions Partner
1 month ago
KEY RESPONSIBILITIES: Develop & Design Solutions: Translate customer and vertical needs into actionable value propositions, including monetary value to customers. Identify cross-vertical opportunities and bundle relevant products. Provide customer insights to product teams and support sales in uncovering customer pain points. Lead and coordinate strategic initiatives across functions. Gather custo
Attractive
Syokimau ICD
Nairobi, KE
Customer Service Manager
1 month ago
Role Purpose To maintain and enhance excellent customer service delivery by organizing and evaluating service and delivery systems and procedures. Your Tasks and Responsibilities; Overseeing and assessing customer service staff activities, and providing the team with regular performance-related feedback. Responsible for all client communication, conflict resolution, and compliance on client delive
Attractive
International Workplace Group
Nairobi, KE
Customer Service Manager
1 month ago
This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving probl
Attractive
Amentum
Lamu, KE
Ships Store Customer Services Manager
1 month ago
The Ship's Store Customer Services Manager is responsible for leading and overseeing customer service operations within the Ship's Store. This role requires a leadership mindset, excellent interpersonal skills, and the ability to ensure exceptional levels of service while maintaining operational compliance with policies and procedures. Key responsibilities include, but are not limited to: Customer
Attractive
Eat 'N’ Go Limited
Nairobi, KE
Customer Service Representative
1 month ago
As a Customer Service Representative at Eat N Go, you are the face of our brands and a key driver of the customer experience. This role is responsible for delivering world-class service by creating meaningful connections with customers, ensuring product excellence, and maintaining a clean, safe, and welcoming store environment. Prime responsibilities and duties You will play a critical role in enh
Attractive
Artcaffe Coffee and Bakery
Nairobi, KE
CRM Manager
1 month ago
Artcaffé is looking for a data-driven and customer-focused CRM Manager to join our team. This role is ideal for someone who is passionate about building meaningful customer relationships, leveraging data insights, and driving engagement and loyalty. About the Role As CRM Manager, you will own and optimize our customer relationship management strategy. You'll be responsible for enhancing customer j
Attractive
Nathan Digital
Nairobi, KE
Client Operations Specialist
1 month ago
Role Overview We are seeking a proactive and detail-oriented Freelance Operations Specialist to join our team. The role involves supporting daily operations, resolving escalations, and providing assistance to account managers to ensure smooth client servicing and issue resolution. Key Responsibilities Manage the end-to-end visa onboarding process, ensuring all required documentation is collected a
Attractive
Teleperformance Kenya
Nairobi, KE
Kenya Content Moderator Wolof Speaking
1 month ago
Description As a Content Moderator, you will be instrumental in keeping the global digital community safe. You will be reviewing and managing content on the client platforms which at times will be of a sensitive/Egregious and/or graphic nature, and you will be trained on how to apply the client's policies, and then use these policies to uphold the established community guidelines. This is NOT a wo
Attractive
GiveDirectly
Migori, KE
Call Centre Agent Fixed Term Contract- Migori
1 month ago
Responsibilities: Recipient Engagement Receive and respond to inbound calls, addressing inquiries, concerns, and complaints with empathy, accuracy, and professionalism. Conduct phone surveys to verify receipt of transfers, assess recipient satisfaction, and identify any challenges faced during the process. Make recipients aware of the objectives, conditions, and expectations of GiveDirectly projec
Attractive
GiveDirectly
Nairobi, KE
Call Centre Agent Fixed Term Contract- Nairobi
1 month ago
Responsibilities: Recipient Engagement Receive and respond to inbound calls, addressing inquiries, concerns, and complaints with empathy, accuracy, and professionalism. Conduct phone surveys to verify receipt of transfers, assess recipient satisfaction, and identify any challenges faced during the process. Make recipients aware of the objectives, conditions, and expectations of GiveDirectly projec
Attractive
New Things Will Always
Update Regularly
