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Customer Experience Assistant
Nairobi, KE
Customer Experience Assistant
1 month ago
REF: TNH/HHR/CEA/04/2026 The overall purpose of this job is to receive and provide assistance to guests in the hospital in line with established customer service standards. ROLES AND RESPONSIBILITIES Receive guests as the first point of contact for visitors into the Hospital and provide them with information; Receive, attend to and escalate client complaints and follow-up on actions to ensure clos
Attractive
Customer Care Assistant II
Nairobi, KE
Customer Care Assistant II
1 month ago
Job summary This will be the entry and training grade for diploma holders in this cadre. An officer at this level will work under supervision of a senior officer. Customer Care Function The cadre is responsible for managing internal and external communication, enhance brand reputation and engage stakeholders ensuring consistent communication aligned with the Authority’s goals and values. Duties an
Attractive
Mars
Nairobi, KE
Maua Customer Development Representative
1 month ago
As a Maua Customer Development Representative at Mars, you will play a crucial role in our Maua program, which aims to empower underprivileged youth in Kenya. Your responsibility will be to create livelihood opportunities by managing our last-mile distribution into slums and remote rural areas. This involves recruiting and training a network of micro-entrepreneurs, coordinating program activities,
Attractive
BasiGo
Nairobi, KE
Customer Experience Manager
1 month ago
About the Role BasiGo Kenya is seeking a Customer Experience Manager who is responsible for leading the Customer Experience team that serves as the primary point of contact between customers and BasiGo. This team manages the customer care hotline, receives and logs customer requests and incidents, coordinates with internal teams to ensure issues are resolved promptly, and communicates updates back
Attractive
Geminia Life Insurance
Nairobi, KE
Customer Experience Intern
1 month ago
Overview: Enhance customer satisfaction and build client relationships in a service-driven role. Qualifications: A degree in the following fields: Communication, Public Relations, Marketing or any other related degree with relevant experience. Must have graduated in the past five years. go to method of application »
Attractive
Influx
Nairobi, KE
Customer Service Agent - CSA
1 month ago
ESSENTIAL DUTIES Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with their issues Full understanding of how to deliver a positive customer journey whilst maintaining strict call-handling KPIs Proactively maintaining knowledge, checking, self-educating, and implementing client updates, processes, guidelines, and
Attractive
BasiGo
Nairobi, KE
Customer Experience Manager
1 month ago
About the Role BasiGo Kenya is seeking a Customer Experience Manager who is responsible for leading the Customer Experience team that serves as the primary point of contact between customers and BasiGo. This team manages the customer care hotline, receives and logs customer requests and incidents, coordinates with internal teams to ensure issues are resolved promptly, and communicates updates back
Attractive
Geminia Life Insurance
Nairobi, KE
Customer Experience Intern
1 month ago
Overview: Enhance customer satisfaction and build client relationships in a service-driven role. Qualifications: A degree in the following fields: Communication, Public Relations, Marketing or any other related degree with relevant experience. Must have graduated in the past five years. go to method of application »
Attractive
Influx
Nairobi, KE
Customer Service Agent - CSA
1 month ago
ESSENTIAL DUTIES Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with their issues Full understanding of how to deliver a positive customer journey whilst maintaining strict call-handling KPIs Proactively maintaining knowledge, checking, self-educating, and implementing client updates, processes, guidelines, and
Attractive
Customer Service Executive
Machakos, KE
Customer Service Executive
1 month ago
KEY DUTIES & RESPONSIBILITIES Receive and guide patients professionally, ensuring accurate and efficient registration Handle all inquiries (in-person & phone) with clarity, professionalism, and empathy Schedule, confirm, and coordinate imaging appointments to optimize workflow Actively manage patient flow, queues, and urgent cases in a busy setting Support billing processes, maintain accurate reco
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CDL Human Resource
Nairobi, KE
Customer Service Representative
1 month ago
Job Summary We are seeking a proactive and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring an excellent customer experience across all touchpoints. The successful candidate should possess strong communication skills, patience, and the ability to work effectively in a fast-
Attractive
Senga Technologies
Nairobi, KE
Customer Service Operations Associate
1 month ago
Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for excellence.
Attractive
New Things Will Always
Update Regularly
