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Caritas MFB
Nairobi, KE
Customer Service Officer
Full Time
1 month ago
JOB PURPOSE - Responsible for customer experience and desired image of the bank in the way they handle customers and provide the relevant information to ensure growth in terms of new customers, retention of existing customers and deposit mobilization KEY RESPONSIBILITIES - Welcome and attend to customers at the branch, responding promptly to - inquiries and resolving complaints effectively
Attractive
Caritas MFB
Nairobi, KE
Customer Service Officer
Full Time
1 month ago
JOB PURPOSE - Responsible for customer experience and desired image of the bank in the way they handle customers and provide the relevant information to ensure growth in terms of new customers, retention of existing customers and deposit mobilization KEY RESPONSIBILITIES - Welcome and attend to customers at the branch, responding promptly to - inquiries and resolving complaints effectively
Attractive
Choice Microfinance Bank
Nairobi, KE
Junior Customer Support Officer
Full Time
1 month ago
About the Role - We are seeking a dynamic and customer-focused Junior Customer Support Officer. The successful candidate will be responsible for delivering exceptional customer service by handling inquiries, resolving customer issues, supporting retail banking operations, and promoting the Bank's products and services while ensuring a seamless customer experience. Key Responsibilities - Serve
Attractive
Choice Microfinance Bank
Nairobi, KE
Junior Customer Support Officer
Full Time
1 month ago
About the Role - We are seeking a dynamic and customer-focused Junior Customer Support Officer. The successful candidate will be responsible for delivering exceptional customer service by handling inquiries, resolving customer issues, supporting retail banking operations, and promoting the Bank's products and services while ensuring a seamless customer experience. Key Responsibilities - Serve
Attractive
HCS Affiliates Group
Nairobi, KE
Call Center Agents Real Time Operations Agent
Full Time, Onsite
1 month ago
- Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and their customers. - The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location: Preferred candidates should be residing along Waiyaki Way. PRIMA
Attractive
HCS Affiliates Group
Nairobi, KE
French Speaking Call Center Agents Real Time Operations Agent
Full Time, Onsite
1 month ago
- Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and their customers. - The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location: Preferred candidates should be residing along Waiyaki Way. PRIMA
Attractive
M-KOPA Solar
Nairobi, KE
Field Service Assistant - Mobility-Nairobi
Full Time, Onsite
1 month ago
What You'll Do - Lead product pitching, demonstrations, and induction sessions for new customers - Explain financing terms, insurance, driving school requirements, and customer responsibilities - Review KYC documents and ensure policy compliance - Capture customer data accurately into the system and sync with the Customer Care Team for screening - Identify fraud risks or documentatio
Attractive
M-KOPA Solar
Kajiado, KE
Field Service Assistant - Mobility-Kitengela
Full Time, Onsite
1 month ago
What You'll Do - Lead product pitching, demonstrations, and induction sessions for new customers - Explain financing terms, insurance, driving school requirements, and customer responsibilities - Review KYC documents and ensure policy compliance - Capture customer data accurately into the system and sync with the Customer Care Team for screening - Identify fraud risks or documentatio
Attractive
M-KOPA Solar
Thika, KE
Field Service Assistant - Mobility-Thika
Full Time, Onsite
1 month ago
What You'll Do - Lead product pitching, demonstrations, and induction sessions for new customers - Explain financing terms, insurance, driving school requirements, and customer responsibilities - Review KYC documents and ensure policy compliance - Capture customer data accurately into the system and sync with the Customer Care Team for screening - Identify fraud risks or documentatio
Attractive
Influx
Nairobi, KE
Technical Support Agent
Full Time, Remote
1 month ago
About the Role - As a Technical Support Agent, you will be the first point of contact for merchants, troubleshooting a wide range of complex issues within the e-commerce landscape. You will play a crucial role in diagnosing technical failures that are not immediately evident in a user interface. In this role, you will: - Respond to customer inquiries via email, chat, and other communication c
Attractive
Citi
Nairobi, KE
Client Service Officer - French Arabic Speaking
Full Time
1 month ago
Job Overview Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progr
Attractive
Cigna
Nairobi, KE
Claims Representative GEH - Provider Service Organisation
Full Time, Hybrid
1 month ago
YOUR JOB - Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task
Attractive
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