Showing 169-180 of 227 job(s)
Show:
Sort by:
Thunes
Nairobi, KE
Partner Quality Specialist
1 month ago
The Partner Quality Specialist plays a key role in protecting customer trust and revenue by strengthening the quality and reliability of our payout ecosystem. Sitting within the QCC team, this role focuses on identifying where and why issues occur, driving fast resolution, and implementing sustainable operational and partner improvements. Success in this role requires strong analytical thinking, a
Attractive
Independent Policing Oversight Authority (IPOA)
Nairobi, KE
Call Centre Officer II - 3 Posts
1 month ago
Job Purpose Responsible for receiving, sorting and processing complaints on police misconduct at the Call Centre. Key Responsibilities/ Duties / Tasks An officer at this grade will undertake the following duties and responsibilities: Receiving and processing complaints on police misconduct at the call centre; Implementing internal case intake committee recommendations; Updating records at the call
Attractive
Independent Policing Oversight Authority (IPOA)
Nairobi, KE
Complaints Management Officer II - 6 Posts
1 month ago
Job Purpose To be receiving, sorting and processing complaints on police misconduct. Key Responsibilities/ Duties / Tasks An officer at this grade will undertake the following duties and responsibilities: Implementing strategies, policies, manuals, plans, standards and procedures pertaining to complaints management; Receiving, documenting and processing complaints; Updating records of all complain
Attractive
ExpertWorld Concepts
Nairobi, KE
Customer Service Executive Logistics / Ior
1 month ago
Role Description This is a full-time, on-site Customer Service Executive (Logistics / IOR) role located in Nairobi County, Kenya. The position involves providing exceptional customer support and service, ensuring client satisfaction by addressing inquiries and resolving issues promptly. Responsibilities include managing customer relationships, coordinating with internal teams to ensure smooth logi
Attractive
Rubimac Enterprises Limited
Mombasa, KE
Collection Officer
1 month ago
Location: Mombasa (Onsite) | Type: Full-Time, Monday – Saturday | Level: Entry Level About the Role Zenwheels Ltd is seeking a motivated and people-oriented Collection Officer to join our growing team in Mombasa. You will serve as the primary point of contact for customers on their motor vehicle financing repayments — guiding them through their obligations, working through challenges constructivel
Attractive
Influx
Nairobi, KE
Customer Service Agent - CSA
1 month ago
About the job Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives. We’re seeking a detail-oriented and thoughtful person from Kenya to join our growing team. ESSENTIAL DUTIES Manage a high volume of Inbou
Attractive
Old Mutual Kenya
Nairobi, KE
Call Centre Agent
1 month ago
Job Description To deliver high-quality, end-to-end customer support within the 24/7 Contact Centre by managing inquiries, claims registration, and service coordination efficiently. The role is central to ensuring seamless customer experience, operational efficiency, and timely claims resolution across all touchpoints. KEY TASKS AND RESPONSIBILITIES Efficient and timely registration of claims and
Attractive
HCS Affiliates Group
Nairobi, KE
RTO Staff Coordinator - Readvertisement
1 month ago
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit A Staff Coordinator, who will be a key point of contact between the company and their customers. DUTIES/ROLES Coordinate operations control center Maximize the productivity of resources (people, technology etc.) Coach and handhold agents to maintain high operations standards Monitor an
Attractive
Valley Hospital
Nakuru, KE
Customer Relations Officer Locum
1 month ago
Key Responsibilities Client Engagement and Relationship Management Act as the primary point of contact for patients, families, and external clients; Maintain regular communication with clients to understand their needs, gather feedback, and ensure satisfaction with hospital services; Build and nurture long-term relationships, enhancing patient retention and fostering loyalty; Issue Resolution and
Attractive
Influx
Nairobi, KE
Customer Service Representative
1 month ago
Key Responsibilities: Acknowledge and resolve customer complaints, requests, and issues effectively and efficiently. Provide accurate information about our products and services to customers. Troubleshoot and resolve technical issues customers may encounter with our products. Escalate unresolved issues to the appropriate internal teams and follow up to ensure timely resolution. Maintain a positive
Attractive
Pavago
Nairobi, KE
Customer Service Dispatch Coordinator - HVAC Trades
1 month ago
About the Role: We are seeking a highly organized and customer-focused Customer Service & Dispatch Coordinator to support daily operations for a U.S.-based home services business. This role is central to managing high-volume inbound customer communications while ensuring efficient scheduling and dispatching of HVAC, plumbing, and electrical service jobs. The ideal candidate thrives in a fast-paced
Attractive
Pavago
Nairobi, KE
Senior Customer Service Lead Trainer
1 month ago
About the role We are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team serving U.S.-based customers. This role focuses on team leadership, training, performance management, and service quality. You will be responsible for onboarding new hires, coaching existing team members, monitoring KPIs, and ensuring a consistent and professional customer expe
Attractive
New Things Will Always
Update Regularly
