KEY DUTIES & RESPONSIBILITIES Receive and guide patients professionally, ensuring accurate and efficient registration Handle all inquiries (in-person & phone) with clarity, professionalism, and empathy Schedule, confirm, and coordinate imaging appointments to optimize workflow Actively manage patient flow, queues, and urgent cases in a busy setting Support billing processes, maintain accurate reco
Job Summary To recruit and retain Home Loan customers To deliver exceptional retail business performance through Home Loan sales & excellent customer service To develop and maintain a high profile for Home Loans within a number of branches To ensure that all aspects of operational rigour are maintained when involved in the home loan process Job Description Key accountabilities/Deliverables/Outcome
Job Summary We are seeking a proactive and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring an excellent customer experience across all touchpoints. The successful candidate should possess strong communication skills, patience, and the ability to work effectively in a fast-
REF: TNH//HRD /PH/05/2026 The overall purpose of this job is to dispense drugs to patients including availing required drugs, accurate dispensing and correct billing in line with established protocols and the Hospital’s patient care objectives. ROLES AND RESPONSIBILITIES Provide an efficient and high quality pharmacy service to patients in liaison with other professional staff within designated ar
Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for excellence.
Job Purpose: To ensure the provision of consistently high-quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy and standards while ensuring full accessibility and availability of the Centre to Customers. Key responsibilities Respond to customer queries on assigned channels (email, social media, WhatsApp, SMS, web ch
Responsibilities How to tidy up the reception. Electricity conservation- switching on and off computers and machines when and when not in use Ensure Adequate refreshments items (Glasses and water are readily available at the reception). Operation of reception Television display at the reception area. To ensure there is adequate reading literature (brochures & profiles) neatly arranged on the recep
The Team Leads is role is to ensure the delivery of exceptional customer service through the day-to-day management of Customer Care Executives; in line with the client’s SLA. This would involve managing, motivating, rewarding, recognizing, coaching, developing and resolving day-to-day operational issues. In addition, the Team Lead will be responsible for closely working with the management across
Zuri Blooms is looking for a friendly, organized, and customer-focused individual to join our team as a About the Role You will be responsible for assisting customers, managing orders, responding to inquiries, and ensuring a smooth and pleasant customer experience across our online platforms. Key Responsibilities Respond to customer inquiries via WhatsApp, Instagram, phone, and email Assist custom
ROLE SUMMARY What are the key objectives and expectations from this role? The prime function of this role is to be accountable for and manage all transportation within the Kenya & export markets Network(9 Markets). Specifically, the role holder is responsible for defining, providing, controlling and commercially managing all transportation (land, sea and air). This includes all moves from supplier
JOB RESPONSIBILITIES Repairs vehicles per estimate and according to manufacturer standards. Checks parts against estimate and ensures proper parts are ordered and received. Prepares vehicles for body repair work. Notifies management of any additional repairs needed. Notifies management of any difficulties or problems that may prevent a quality job from being performed or cause a change in the prom
Job Description Guest Service Agent Be the first point of contact and greet guests with a warm welcome every time Provide efficient, friendly, and professional service to all guests Show efficiency in constantly striving to provide total customer satisfaction Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, and professional Logging all gu